PAYSHIELD RESOLVE
Verifi RDR
A part of PayShield’s Auto Resolution suite, empower your business with Verifi RDR, the pioneering solution in automated dispute management. Say goodbye to needing to manually review alerts and lengthy chargeback resolutions. With Verifi RDR, merchants can resolve disputes through an auto-action alert at the pre-dispute stage, preventing unnecessary chargebacks and improving customer satisfaction.
DISCOVER
What is Verifi RDR?
Verifi RDR, or Rapid Dispute Resolution, is a groundbreaking collaboration between Visa and Verifi. It introduces a fully automated alert and dispute management solution that enables seamless collaboration between sellers, issuers, and acquirers. By setting predefined rules, merchants can determine when disputes should be automatically resolved with a refund or escalated by the issuer, streamlining the dispute resolution process.
Automated Alert and Resolution
Swiftly resolve chargebacks. Automate repetitive processes ensuring quick handling of disputes.
Customizable Rules
Set rules tailored to your business needs for automated dispute handling
Improved Customer Experience
Enhance customer satisfaction by resolving disputes quickly and efficiently.
PROCESS
How Verifi RDR Works
1. Dispute Initiated
Customer initiates dispute and issuing bank issues Verifi RDR alert. Verifi RDR references merchants custom rule set. Moves to processing.
2. Automated Processing
Verifi RDR evaluates the dispute based on predefined rules set by the merchant
3. Dispute Resolved
Disputes meeting the criteria are automatically refunded, preventing chargebacks
MORE ABOUT
Verifi RDR
Integrate Verifi RDR seamlessly into your dispute management strategy to automate responses to incoming disputes, streamline operations and protect your bottom line. Benefit from standardized dispute resolution frameworks, quick dispute resolutions, and expert support.
Visa-Certified Solution: Adheres to Visa’s standards for dispute resolution.
Automated Pre-Dispute Resolution: Resolve disputes before they escalate into chargebacks.
Expert Support: Access expert assistance to set up and optimize your dispute resolution rules.
Maintain Issuer Coverage: Ensure global coverage with participation from over 200 countries.
Ready to integrate with Verifi RDR?
Featured Articles
How to Automate Your Dispute Resolution & Chargeback Prevention in 2026
Why Manual Dispute Handling no Longer Works in 2025 Chargeback volumes are increasing in every major market, and with customers filing disputes at an unprecedented rate, manual workflows can no longer keep up. In 2025, issuers are...
Post-Holiday Chargebacks (2026 Global Guide)
Why January-March is the Danger Zone Each year, merchants in the US, EU, and APAC experience the same pattern... Once the Christmas rush is over, the chargebacks begin. January through March becomes a stressful period because millions of customers begin returning...
How Gen Z Is Fueling the New Chargeback and Friendly Fraud Surge
A generational shift is changing the way disputes occur online as Gen Z's obsession with chargebacks becomes a defining challenge for PSPs, PayFacs and high-volume merchants. Gen Z consumers, who have grown up in a digital world, want rapid...