PAYSHIELD RESOLVE
Ethoca Alerts
Owned by MasterCard, a global leader in payment solutions, Ethoca’s Chargeback Alerts service empowers businesses to proactively manage payment disputes. Prevent costly, reputation damaging chargebacks before they happen with PayShield and Ethoca Alerts.
DISCOVER
What are Ethoca Alerts?
PayShield’s Ethoca Alerts offering is a cutting-edge service designed to equip businesses with advanced tools for dispute resolution and chargeback prevention. Key features include:
Speedy Notification
Ethoca Alerts provides early notice of potential credit card payment disputes, ensuring you can address issues within 24 hours.
Comprehensive Coverage
Ethoca Alerts covers a substantial portion of both MasterCard and Visa transactions, enhancing your ability to resolve disputes effectively.
Seamless Integration
PayShields Ethoca alerts product can be seamlessly integrated into your existing software solutions, ensuring a smooth workflow for dispute resolution.
PROCESS
How Ethoca Alerts Work
Customer disputes transaction, issuing bank notifies the Ethoca Alerts service.
Alert transmitted to merchant. Merchant refunds customer, adjusts or halts disputed order.
Ethoca service notifies issuing bank that the dispute has been resolved. Merchant avoids costly chargeback.
MORE ABOUT
Ethoca Alerts
Choose Ethoca Alerts by PayShield to strengthen your defense against chargebacks, save costs, and protect your business’s reputation. Experience a proactive approach to resolving payment disputes with PayShield and Ethoca Alerts.
- Enhanced Dispute Resolution: Proactively resolve disputes and prevent costly chargebacks.
- Cost Reduction: Lower fulfilment costs by stopping the dispatch or production of disputed goods.
- Customizable Solutions: Tailor alerts and actions to fit your specific business needs.
- Automation Ready: Use Ethoca Alerts with PayShield’s Dispute Intelligence for seamless, automated, chargeback prevention.
Ready to integrate with Ethoca Alerts?
Featured Articles
How to Automate Your Dispute Resolution & Chargeback Prevention in 2026
Why Manual Dispute Handling no Longer Works in 2025 Chargeback volumes are increasing in every major market, and with customers filing disputes at an unprecedented rate, manual workflows can no longer keep up. In 2025, issuers are...
Post-Holiday Chargebacks (2026 Global Guide)
Why January-March is the Danger Zone Each year, merchants in the US, EU, and APAC experience the same pattern... Once the Christmas rush is over, the chargebacks begin. January through March becomes a stressful period because millions of customers begin returning...
How Gen Z Is Fueling the New Chargeback and Friendly Fraud Surge
A generational shift is changing the way disputes occur online as Gen Z's obsession with chargebacks becomes a defining challenge for PSPs, PayFacs and high-volume merchants. Gen Z consumers, who have grown up in a digital world, want rapid...